Service throughout the entire lifespan of your product

Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.

If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only e-bike experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional  suggestions for any specific events.